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What is your return/exchange policy?
We have a 14-day return/exchange policy. If you're not satisfied with your purchase, you can return the item(s) within 14 days of receiving them, provided they are unused, undamaged, and in their original packaging. For further questions, please contact us above.

Can I track my order?
Yes, you will receive a shipping confirmation email with a tracking number once your order has been shipped. You can use this tracking number to monitor the progress of your shipment on the shipping carrier's website.

What if the item I want is out of stock?
If an item is out of stock, you may see an option to join a waitlist or receive notifications when it becomes available again. Alternatively, you can write us a message in our contact form above, as we may be able to provide information on restocking dates or suggest similar alternatives.

Is my personal information secure?
Yes, we take the security of your personal information seriously. We employ industry-standard security measures to protect your data and ensure secure transactions. We do not store credit card information, and any personal information you provide is treated confidentially in accordance with our privacy policy.

Can I cancel or modify my order?
If you need to cancel or modify your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but please note that if the order has already been processed or shipped, changes may not be possible. Either way, email us, we will sort something out!

How can I contact customer support?
You can easily get in touch with our customer support team in 2 different ways:

1. Use the contact form on our website to send us a message.
2. Chat with us directly through the "Chat with us" feature on our website.

We are committed to providing prompt assistance and aim to respond to your inquiries within 1-2 business days.